VIP Customers Get Your Best Messages Automatically
Mark an issue as high-priority in Linear, and that customer instantly joins your VIP campaign segment in ActiveTrail. Your best customers get your best content.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Add Group Member
Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.
Why this helps
Important customers are scattered across priority levels in Linear, but your ActiveTrail campaigns treat everyone the same. VIP prospects end up in generic email flows.
- Ensure VIP customers receive premium campaign content
- Segment automatically based on issue priority
- Reduce manual list management
- Improve response time to high-value prospects
- Align Linear priority with campaign strategy
Setup
Build it in a few focused steps.
- 1Connect Linear and ActiveTrail to Notis (one-time setup).
- 2In the portal or Notis chat, describe: 'When an issue is labeled VIP or marked high-priority, add that person to the VIP Contacts group in ActiveTrail.'
- 3Choose 'Issue Updated' as your trigger--Notis will detect when priority or labels change.
- 4Select your notification channel for run confirmations.
- 5Test by updating a sample issue to high-priority status and confirm the contact joins the VIP group within seconds.
Questions about this workflow
Which priority levels trigger the automation?
You define it--tell Notis 'high-priority and urgent' or 'any issue labeled VIP.' The automation follows your naming conventions.
What if a customer's priority changes back to normal?
You can set Notis to remove them from the VIP group when priority drops, or keep them for future nurturing. You decide the logic.
Will this segment interfere with other ActiveTrail groups?
No--Notis adds customers to the VIP group without removing them from other segments. Contacts can belong to multiple groups.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to ActiveTrail. A trigger fires from one place; an action lands in another.
Linear triggers
ActiveTrail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Group Member
Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Contact Growth
Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.
Comment Received Trigger
Triggered when a comment is received.
Create or Update Group Member
Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.
Issue Created Trigger
Triggered when a new issue is created.
Create a New Group
Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Contact
Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Content Category
Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create New Mailing List
Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Order
Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.
Connect any two apps with Notis in the middle.
Linear and ActiveTrail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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