Public Feedback Automatically Routes to Campaign Audiences
Someone updates an issue in your public team, and Notis routes their feedback to the right segment in ActiveTrail. Your response campaigns are ready to go.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Create or Update Group Member
Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.
Why this helps
Public team feedback is scattered and unorganized. Community input never reaches marketing campaigns, so feedback-driven campaigns never launch.
- Organize feedback automatically by type
- Route community input to response campaigns
- Close feedback loop faster
- Build responsive campaign audiences
- Never miss community feedback
Setup
Build it in a few focused steps.
- 1Connect Linear and ActiveTrail to Notis.
- 2Tell Notis: 'When an issue is updated in my public team, add them to a feedback response segment in ActiveTrail based on the issue type.'
- 3Select 'Public Team Issue Properties Updated' as your trigger.
- 4Choose your notification channel.
- 5Test by updating a public team issue and verify the contact is added to the appropriate feedback segment.
Questions about this workflow
How do you categorize feedback types?
Tell Notis 'bugs go to Support Segment, feature requests go to Product Ideas.' Use issue labels or types to sort automatically.
Can I send automatic responses to feedback?
Yes--tell Notis 'create a segment and queue a thank-you email campaign for all bug reporters.' Notis can trigger follow-up campaigns.
What if the same person gives feedback multiple times?
Notis updates their existing record and keeps them in the feedback segment. Multiple submissions don't create duplicates.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to ActiveTrail. A trigger fires from one place; an action lands in another.
Linear triggers
ActiveTrail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Group Member
Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Contact Growth
Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.
Comment Received Trigger
Triggered when a comment is received.
Create or Update Group Member
Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.
Issue Created Trigger
Triggered when a new issue is created.
Create a New Group
Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Contact
Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Content Category
Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create New Mailing List
Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Order
Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.
Connect any two apps with Notis in the middle.
Linear and ActiveTrail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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