Celebrate Wins - Enroll Completed Customers Automatically
An issue gets resolved, but you never send the thank-you or follow-up. Notis enrolls the customer automatically, so completions become relationship moments.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Add Contact to Automation
This tool adds an existing contact to a specific automation in activecampaign. it first looks up the contact by email address to get their id, then adds them to the specified automation using the /api/3/contactautomations endpoint.
Why this helps
Issues resolve, but the customer experience doesn't follow through. Founders forget to close the loop with a thank-you or check-in, making customers feel unappreciated.
- Automatic thank-yous
- Complete customer journey
- Stronger relationships
- No dropped closure
Setup
Build it in a few focused steps.
- 1Connect Linear and Active Campaign. In Active Campaign, create an automation called 'Thank You for Completion' that sends a message.
- 2Create Notis automation: 'When an issue is marked resolved, add the associated contact to the Thank You for Completion automation.'
- 3Select trigger: Issue Updated, filtering for status change to resolved.
- 4Choose notification channel.
- 5Test by resolving a real issue and verify the contact is added to the automation.
Questions about this workflow
How does Notis know which automation to enroll the contact in?
Specify it in your prompt or create a standard automation name. Notis looks up the automation by the name you provide.
Can I enroll different contacts based on issue type?
Yes. Refine your prompt to say 'if labeled support, enroll in Support Closure, otherwise enroll in Thank You for Completion.'
What if the contact is already in the automation?
Most automations handle re-enrollment gracefully. Notis will attempt to add them and the automation manages what happens next.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Active campaign. A trigger fires from one place; an action lands in another.
Linear triggers
Active campaign actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add contact note
Add a note to a contact in activecampaign. the note will be associated with a contact as a subscriber type. the tool will first find the contact id using the provided email address and then create the note.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact to Automation
This tool adds an existing contact to a specific automation in activecampaign. it first looks up the contact by email address to get their id, then adds them to the specified automation using the /api/3/contactautomations endpoint.
Comment Received Trigger
Triggered when a comment is received.
Add Secondary Contact to Deal
This tool adds a secondary contact to an existing deal in activecampaign. if the deal has no primary contact set, this contact will be set as primary if no role is specified. the tool requires the user to have permission to manage deals and expects parameters like contact id (required), deal id (required), and role id (optional).
Issue Created Trigger
Triggered when a new issue is created.
Create Account
This tool creates a new account in activecampaign. it represents a business or organization and allows programmatic account creation. the tool requires the account name and optionally accepts parameters such as account url, owner, and custom fields.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create contact
Creates a new contact in activecampaign with the specified details. this action allows you to create a new contact with basic information like email, name, phone, organization details, and tags. the email address is the only required field, while all other fields are optional.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create contact task
Create a task associated with a contact in activecampaign. this action allows you to create a new task that will be associated with a specific contact in your activecampaign account. the task can include details such as due date, title, description, and can be assigned to a specific user.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Deal Pipeline
Creates a new deal pipeline in activecampaign. a deal pipeline is a visual representation of your sales process that helps organize and track deals through different stages. when you create a new pipeline, it automatically comes with three default stages: 'to contact,' 'in contact,' and 'follow up.'
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Deal Task Type
This tool creates a new deal task type in activecampaign. deal task types are used to categorize and organize tasks associated with deals, and they are an important feature for maintaining a structured task management system within the deals pipeline. this action complements the existing active campaign create deal task action by enabling the creation of custom task types that can be used when creating deal tasks.
Connect any two apps with Notis in the middle.
Linear and Active campaign, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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