Connect feedback themes with the content customers see
When a feedback theme comes through your Landbot flow, have Notis run a saved Contentful query to gather related published pages.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
Why this helps
Feedback can be difficult to act on when the relevant customer-facing pages are scattered across the content library.
- Links a feedback theme to relevant published material.
- Uses a registered query for repeatable retrieval.
- Makes content review easier to begin after feedback arrives.
Setup
Build it in a few focused steps.
- 1Connect Landbot and Contentful graphql to Notis once in the portal, and register the persisted query you intend to run.
- 2Create an automation in the portal or tell Notis to review content related to incoming feedback themes.
- 3Give Notis one plain-language instruction to run the persisted query with the theme context received from your webhook and summarize results.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Test with one real feedback theme and verify the query returns relevant entries.
Questions about this workflow
What is required before using a persisted query?
The query must be registered and have a SHA256 hash. The first invocation includes full query text; later calls can use the hash and variables.
Does this workflow alter customer-facing content?
No. It retrieves related published content for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Landbot to Contentful graphql. A trigger fires from one place; an action lands in another.
Landbot triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Connect any two apps with Notis in the middle.
Landbot and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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