Make repeat support contacts easier to resume
When a customer returns with an image, host it on ImgBB so the agent can focus on the new issue and its current visual context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Upload Image to ImgBB
Tool to upload an image to ImgBB. Use when you need to host an image and get back its URLs immediately.
Why this helps
Repeat contacts can require a fresh hunt through past context and newly supplied images.
- Give agents a direct link to the image in the latest contact.
- Help distinguish current visual evidence from older discussion.
- Reduce time spent getting back up to speed.
Setup
Build it in a few focused steps.
- 1Connect Kommunicate and ImgBB to Notis once via the portal.
- 2Ask Notis to create the automation or open Automations and start a new one.
- 3Tell Notis to upload relevant images included in repeat customer support events to ImgBB and return the hosted links.
- 4Pick an incoming webhook trigger, choose a channel for run reports, and test with one real returning customer event.
Questions about this workflow
Can it tell a returning customer from a new one?
The webhook context should provide that information, and the prompt can tell Notis to process repeat-contact events.
Does it retrieve all old images too?
No. The upload action applies to images supplied in the event context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Kommunicate to Imgbb. A trigger fires from one place; an action lands in another.
Kommunicate triggers
Imgbb actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get ImgBB API Key
Tool to retrieve and validate the ImgBB API key. Use before making ImgBB API calls to ensure authentication is configured.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Upload Image to ImgBB
Tool to upload an image to ImgBB. Use when you need to host an image and get back its URLs immediately.
Connect any two apps with Notis in the middle.
Kommunicate and Imgbb, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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