Give support-reported places a consistent ID
A customer may describe the same place in a different format each time. Resolve the address to a Placekey when the support event arrives.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get placekey from address
Convert a physical address into a unique placekey identifier. the placekey is a universal standard identifier for any physical place that helps in location matching, enrichment, and deduplication.
Why this helps
Support teams can lose time comparing a location mentioned in a report with existing location records.
- Make location matching more consistent across support reports.
- Reduce manual address comparison during triage.
- Keep the issue moving toward its next owner sooner.
Setup
Build it in a few focused steps.
- 1Connect Keen io and Placekey to Notis once in the portal.
- 2Create a webhook automation or ask Notis in a conversation to identify places included in support events.
- 3Write a single instruction for Notis to request a Placekey for each physical address included in an incoming report.
- 4Choose the webhook trigger and run-report channel, then test with one real support address.
Questions about this workflow
Will this work for every support issue?
It is useful when the incoming issue includes a physical address that Placekey can resolve.
Does Placekey analyze the support message?
Notis interprets the incoming request and its address context, then invokes the Placekey address lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Keen io to Placekey. A trigger fires from one place; an action lands in another.
Keen io triggers
Placekey actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Geocode From Address
This tool retrieves geocode information (latitude and longitude) for a given address using the placekey api. it accepts address components (street address, city, region, postal code, iso country code) and returns geocode data including the unique placekey identifier and location details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get placekey from address
Convert a physical address into a unique placekey identifier. the placekey is a universal standard identifier for any physical place that helps in location matching, enrichment, and deduplication.
Get placekey from coordinates
Get a placekey (unique identifier) for a given pair of latitude and longitude coordinates. this is the most basic and independent operation in placekey's api that requires minimal input parameters. the tool returns a "where" part of the placekey, which represents the physical location.
Connect any two apps with Notis in the middle.
Keen io and Placekey, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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