Verify WhatsApp templates are ready when issues reference them
New Jira issue says 'Use template XYZ for announcement'? Notis checks if that template is approved in WhatsApp and alerts you if it's still pending review.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Get template status
Get the status and details of a specific message template. this is useful for checking if a template has been approved, rejected, or is still pending review.
Why this helps
Template-based messaging fails when the template isn't approved yet. Issues reference templates that are still pending review, causing delivery delays.
- No assumptions about template readiness; status is checked automatically
- Issues don't move forward if templates aren't approved
- Prevents bottlenecks caused by pending template reviews
- Keeps template compliance in sync with issue workflow
Setup
Build it in a few focused steps.
- 1Connect Jira and WhatsApp to Notis.
- 2Ask Notis: "When a new Jira issue references using a WhatsApp template, check if that template is approved."
- 3Notis will scan issue description/comments for template references and query WhatsApp approval status.
- 4Specify what to do if a template is not approved (alert PM, block issue, request approval).
- 5Test by creating an issue that references a template and confirming the status check runs.
Questions about this workflow
How does Notis know which templates are referenced?
Look for template names or IDs in the issue title, description, or comments. You can customize the naming convention.
What if a template is pending review?
Notis can alert the PM, add a label to the issue, or block progression until approval is confirmed.
Can this check reusable templates across multiple issues?
Yes. Notis tracks all issues referencing a template and can bulk-update them if the template status changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Whatsapp. A trigger fires from one place; an action lands in another.
Jira triggers
Whatsapp actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
New Project
Triggered when a new project is added in Jira
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Jira and Whatsapp. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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