Share team contacts automatically with new Jira issues
New Jira issue created? Notis sends WhatsApp contact cards for the relevant team members so you can reach out instantly without hunting through your phone.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Send contacts
Send contacts whatsapp number. note: the message will be delivered to the recipient only if they have initiated a conversation first.
Why this helps
When assigned a new task, finding the right person to ask (designer, backend lead, PM) takes time and interrupts focus. Phone contacts are scattered.
- Assignees have instant access to key team members' contact info
- No hunting through chat history or contact lists for a phone number
- Reduces friction when reaching out for help or clarification
- Builds stronger team connections through easy communication
Setup
Build it in a few focused steps.
- 1Connect Jira and WhatsApp to Notis.
- 2Ask Notis: "When a new Jira issue is created, send WhatsApp contact cards for the reporter and project lead."
- 3Notis will identify key stakeholders and share their contact info.
- 4Customize which contacts to share based on issue type, project, or assignee role.
- 5Test by creating an issue and confirming contact cards arrive in WhatsApp.
Questions about this workflow
Which contacts are shared?
By default, the reporter and assignee. You can add the project lead, team, or specific roles based on issue type.
How does Notis get contact info?
From Jira user profiles and Notis's contact directory. You can also provide a custom contact list.
Is privacy protected?
Yes. Notis only shares contacts with people in your workspace. You control who gets shared and what info is included.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Whatsapp. A trigger fires from one place; an action lands in another.
Jira triggers
Whatsapp actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
New Project
Triggered when a new project is added in Jira
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Jira and Whatsapp. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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