Share alert media instantly via WhatsApp
Error spike detected by your monitoring tool? Notis captures the metric chart and sends it to WhatsApp so your team can respond without checking dashboards.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send media by
Send media using a media id from previously uploaded media. this is more efficient than sending media by url as the media is already on whatsapp servers. use upload media action first to get the media id. note: the media will be delivered to the recipient only if they have texted first.
Why this helps
Alerts arrive in email or Slack but lack context. Teams waste time gathering metrics, screenshots, and logs instead of reacting.
- Alerts include visual context (charts, screenshots) upfront
- Team responds faster because all info is on WhatsApp
- Reduces time from alert to action by eliminating dashboard checks
- Works with any tool that sends webhooks (monitoring, CI/CD, etc.)
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and your alert system to Notis.
- 2Ask Notis: "When my monitoring tool sends a webhook, extract any attached images or charts and send them to WhatsApp."
- 3Notis will configure the webhook endpoint and media extraction.
- 4Choose who should receive alert media (on-call, engineering lead, team).
- 5Test by triggering an alert and confirming media arrives on WhatsApp.
Questions about this workflow
What media formats are supported?
Images (PNG, JPEG), PDFs (graphs, logs), videos. Most formats under 16MB work.
Can I customize what media is included?
Yes. Ask Notis to extract specific metrics, metric thresholds, or always include certain data types.
What if no media is attached to the webhook?
Notis will send the alert text only, or you can ask it to generate a screenshot from the webhook data if it includes a URL.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Whatsapp. A trigger fires from one place; an action lands in another.
Jira triggers
Whatsapp actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
New Project
Triggered when a new project is added in Jira
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Jira and Whatsapp. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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