Recover failed payments with automatic retries
A payment fails in Stripe but you don't retry it immediately. Revenue gets stuck, customers wonder why payment didn't go through, and cash collection suffers. This automation watches for payment failures via webhook and retries the payment intent automatically—recovering failed charges without manual intervention.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Payment Intent
Updates a stripe paymentintent with new values for specified parameters; note that if `currency` is updated, `amount` might also be required, and certain updates (e.g., to `payment method`) can necessitate re-confirmation by the customer.
Why this helps
Failed payments sit dormant. You discover them hours or days later, customers feel forgotten, and failed payment recovery happens slowly. Each delayed retry costs revenue.
- Failed payments retry within minutes of failure
- Higher payment recovery rate from failed charges
- Revenue doesn't leak through retry delays
- Customers see updated payment status faster
Setup
Build it in a few focused steps.
- 1Connect Stripe to Notis and set up a webhook endpoint
- 2Configure your external system (CRM, billing system, etc.) to send a webhook to Notis when payment fails
- 3Tell Notis: 'When a payment failure webhook arrives, update the Stripe payment intent to retry'
- 4Test by triggering a failed payment from your system and verify Stripe shows a retry attempt
Questions about this workflow
What triggers a payment failure webhook?
Your external system detects the failed payment in Stripe or through its own payment processing and sends a notification to Notis.
Will the retry hit the same payment method?
By default, Stripe retries the same method. You can configure alternative methods or customer notification before retry.
How many times will Stripe retry?
Stripe retries failed charges up to 3 times by default. Notis can trigger retries beyond that based on your business rules.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Stripe. A trigger fires from one place; an action lands in another.
Jira triggers
Stripe actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Project
Triggered when a new project is added in Jira
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Jira and Stripe. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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