Get subscription data instantly on customer updates
A customer's status changes in Jira (activated, paused, churned) but you don't know their subscription details in Stripe. This automation watches for status changes and retrieves the subscription record instantly—plan, billing date, price, renewal status—so operations and billing stay perfectly aligned.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Retrieve subscription
Retrieves detailed information for an existing stripe subscription using its unique id.
Why this helps
Customer status changes in Jira but subscription data in Stripe stays unknown. Operations don't know billing details, billing doesn't know customer status. This misalignment causes billing errors and operational confusion.
- Subscription details available instantly when customer status changes
- Operations and billing stay aligned
- Reduce billing surprises from unknown subscriptions
- Complete customer context across systems
Setup
Build it in a few focused steps.
- 1Connect Jira and Stripe to Notis
- 2Tell Notis: 'When a customer issue status changes in Jira, retrieve that customer's subscription details from Stripe'
- 3Specify which status changes should trigger retrieval (activated, paused, churned, etc.)
- 4Test by changing a customer's status in Jira and verify subscription details appear in Notis
Questions about this workflow
Which subscription details are retrieved?
Notis shows plan name, billing date, next renewal, price, trial status, and any custom metadata so you have complete subscription context.
Can I trigger different actions based on subscription status?
Yes. Create follow-up automations: 'If subscription is paused, send win-back email' or 'If upcoming renewal, send receipt reminder'.
What if the customer has multiple subscriptions?
Notis retrieves all subscriptions for the customer so you see complete subscription portfolio.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Stripe. A trigger fires from one place; an action lands in another.
Jira triggers
Stripe actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Project
Triggered when a new project is added in Jira
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Jira and Stripe. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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