Access invoice details instantly from Jira disputes
A customer disputes an invoice in Jira but you need to manually search Stripe to find the transaction and amounts. This automation watches for invoice disputes and pulls the full invoice record instantly—amounts, dates, line items, everything—so you can resolve disputes fast without switching tools.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
List Invoices
Retrieves a list of stripe invoices, filterable by various criteria and paginatable using invoice id cursors obtained from previous responses.
Why this helps
Invoice disputes mean jumping between Jira and Stripe to find original invoices and verify amounts. You waste time searching and risk giving wrong information to upset customers.
- Complete invoice details appear instantly when disputes land
- Resolve billing questions faster with full data
- Reduce customer frustration and back-and-forth
- Support team has context without manual searching
Setup
Build it in a few focused steps.
- 1Connect Jira and Stripe to Notis
- 2Tell Notis: 'When an invoice dispute issue is created in Jira, retrieve that invoice's full details from Stripe'
- 3Specify the Jira project or label that marks invoice disputes
- 4Test by creating a dispute issue with an invoice number and verify Stripe details appear in Notis
Questions about this workflow
How does Notis know which invoice to look up?
Include invoice ID, order number, or customer email in the Jira issue. Notis searches Stripe and returns the matching invoice.
What details are included in the invoice retrieval?
Notis shows amounts, dates, line items, customer info, payment status, and any notes so you have complete transaction history.
Can I automate invoice corrections or credits?
Yes. Once you see the invoice details, you can create a follow-up automation to issue a credit or refund for errors.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Stripe. A trigger fires from one place; an action lands in another.
Jira triggers
Stripe actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Project
Triggered when a new project is added in Jira
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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