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Notis

Keep Email Conversations in Sync with Issue Progress

When a Jira issue moves to 'In Progress,' Notis automatically updates related email thread labels so context stays aligned across tools.

Trigger

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

Action

Modify thread labels

Adds or removes specified existing label ids from a gmail thread, affecting all its messages; ensure the thread id is valid.

Why this helps

Email conversations about Jira issues stay marked as 'Backlog' even after work starts, creating confusion about actual status

  • Email labels match actual Jira progress
  • Reduce confusion about what's actually happening
  • Keep conversations organized by phase, not by when they started

Setup

Build it in a few focused steps.

  • 1Connect Jira and Gmail to Notis.
  • 2Tell Notis: 'When a Jira issue status changes, update the labels on related email threads to match.'
  • 3Specify which status values to sync (Backlog, In Progress, Review, Done, etc.).
  • 4Notis automatically updates thread labels as issues progress.
  • 5Check that related emails are now labeled correctly after status changes.

Questions about this workflow

What if an email thread has multiple unrelated issues?

Notis uses the primary issue mentioned in the thread to determine labels, but you can refine this logic.

Will this remove old labels or just add new ones?

You control it. Tell Notis to 'replace labels' or 'add labels in addition to existing ones.'

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Gmail. A trigger fires from one place; an action lands in another.

Jira triggers

Gmail actions

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Jira and Gmail. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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