Understand the Full Conversation Behind Every Issue
When a Jira issue is created from an email thread, Notis automatically fetches the entire conversation history so nothing is lost in translation.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Why this helps
Issues arrive from email but the full thread history is missing, forcing you to dig through email to understand the context
- Understand complete conversation context instantly
- No lost information in the Jira-to-email transfer
- Make informed decisions with full discussion history
Setup
Build it in a few focused steps.
- 1Connect Jira and Gmail to Notis.
- 2Tell Notis: 'When a new Jira issue is created, fetch the entire email thread it came from.'
- 3Notis retrieves and displays the full thread in your notification.
- 4Review the complete conversation for context.
- 5Use the thread history to inform your approach to the issue.
Questions about this workflow
What if the email thread is very long?
Notis retrieves the full thread but can summarize key points if you request it.
Are all participants in the thread captured?
Yes. The complete thread shows all participants and their complete message history.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Gmail. A trigger fires from one place; an action lands in another.
Jira triggers
Gmail actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
New Project
Triggered when a new project is added in Jira
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Jira and Gmail. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Gmail.