Automatically Retrieve Full Email Context for New Issues
When a new Jira issue arrives from email context, Notis automatically fetches the full message content so you understand the complete picture.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Why this helps
Issues arrive in Jira but the full email context that triggered them is lost unless you manually search for it
- Understand the full context behind new issues instantly
- No context-switching to hunt for emails
- Make better decisions with complete information
Setup
Build it in a few focused steps.
- 1Connect Jira and Gmail to Notis.
- 2Tell Notis: 'When a new Jira issue is created, fetch the full email message that relates to it.'
- 3Notis retrieves and surfaces the complete message in your notification channel.
- 4Review the full context for your first issue.
- 5Use the complete information to prioritize and plan your response.
Questions about this workflow
What if multiple emails relate to one issue?
Notis retrieves the primary email that triggered the issue. You can ask it to fetch related messages too.
Are attachments included?
Yes. Notis retrieves the full message including attachments and metadata.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Gmail. A trigger fires from one place; an action lands in another.
Jira triggers
Gmail actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
New Project
Triggered when a new project is added in Jira
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Jira and Gmail. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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