Instantly Know Who Filed an Issue and How to Reach Them
When a new Jira issue appears, Notis pulls the creator's email profile so you have full context—name, email, timezone—without switching tabs.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Get Profile
Retrieves key gmail profile information (email address, message/thread totals, history id) for a user.
Why this helps
When issues arrive you often don't know enough about who created them and have to search or ask around
- Get full creator context instantly
- Reduce friction when reaching out for clarification
- Understand stakeholder timezone for async communication
Setup
Build it in a few focused steps.
- 1Connect Jira and Gmail to Notis.
- 2Tell Notis: 'When a new Jira issue is created, fetch the email profile of whoever filed it.'
- 3Notis retrieves profile info (email, name, location) when issues land.
- 4Review creator profiles in your notification channel.
- 5Test by having a colleague create a Jira issue.
Questions about this workflow
What email profile info will I see?
Notis fetches the creator's email address, display name, and timezone if available.
Is this privacy-safe?
Yes. Notis only retrieves the creator's public profile information already visible in Jira, and respects Gmail privacy settings.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Gmail. A trigger fires from one place; an action lands in another.
Jira triggers
Gmail actions
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
New Project
Triggered when a new project is added in Jira
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Jira and Gmail. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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