Upload a support file as Jira issues change
Keep file follow-up connected to an issue update that changes what support needs to share.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Upload File to Cloud Storage
Tool to upload a file to cloud storage via a presigned url. use after generating a presigned url for file upload.
Why this helps
A changed issue can make a support file newly relevant, but file handoffs are easy to miss.
- Prompt file follow-up when issue context changes.
- Keep the upload report tied to active work.
- Identify when a file or upload input is missing.
Setup
Build it in a few focused steps.
- 1Connect Jira and Docsbot AI once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name, prompt, report channel, and trigger.
- 3In one instruction, ask Notis to upload the supplied file via Docsbot when a relevant Jira issue change calls for it, and report missing file or presigned URL context.
- 4Pick the Jira Updated Issue trigger and choose where run reports go.
- 5Test with one real issue update and a supplied file with upload context.
Questions about this workflow
Does this action create a presigned URL?
No. Upload File to Cloud Storage uses a presigned URL after one has been generated.
Can the workflow assume a Jira attachment is available?
No. The listed event and action do not guarantee access to Jira attachments. The file must be supplied through available context.
What does the workflow do when upload inputs are missing?
It should report the missing input so the handoff can be completed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Docsbot ai. A trigger fires from one place; an action lands in another.
Jira triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
New Project
Triggered when a new project is added in Jira
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
Jira and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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