Skip to content
Notis

Review Docsbot team details for a new Jira project

Bring the support team's current details into view as a new Jira project gets underway.

Trigger

New Project

Triggered when a new project is added in Jira

Action

Get Team Details

Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.

Why this helps

A new project can leave teams unsure which support group owns customer questions and bot settings.

  • Bring team information into new project planning.
  • Make support ownership details easier to find.
  • Give project owners a clear review prompt.

Setup

Build it in a few focused steps.

  • 1Connect Jira and Docsbot AI once in the Notis portal.
  • 2Create an automation in Automations, New Automation, with a name, prompt, report channel, and trigger.
  • 3In one instruction, ask Notis to fetch details for the relevant Docsbot team when Jira adds a project and summarize returned ownership and settings information.
  • 4Pick the Jira New Project trigger and choose where run reports go.
  • 5Test with one real project addition and review the team details.

Questions about this workflow

Does this find the relevant Docsbot team automatically?

The Get Team Details action requires a team id. Provide the relevant id in the instruction or available context.

Does this set project ownership?

No. It retrieves Docsbot team information to help people review support ownership.

What if the team id is not known?

The workflow should report that the id is missing. The available actions include listing teams if you build a separate review flow.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Docsbot ai. A trigger fires from one place; an action lands in another.

Jira triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Bot

Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Generate Conversation Ticket

Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Get Bot Details

Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Get Team Details

Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.

ActionInstant

List Team Bots

Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.

ActionInstant

List Questions

Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."

ActionInstant

List Bot Sources

Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Docsbot ai.