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Create a focused Discord thread for Jira incident context

Give incident coordination a clear home in Discord when an HTTP request supplies the Jira context.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create new thread in channel

Creates a new thread in a text or announcement discord channel; requires a 'name' and optionally other details (e.g., 'auto archive duration', an initial 'message') in the request body.

Why this helps

Incident details and follow-up can scatter across chat before there is a dedicated place to coordinate.

  • Create a focused space for incident coordination
  • Bring supplied issue context into the discussion
  • Make follow-up easier to keep together

Setup

Build it in a few focused steps.

  • 1Connect Jira and Discordbot once in the Notis portal.
  • 2Create an automation named Incident Discussion Thread.
  • 3Tell Notis to create a Discord thread using the Jira context supplied with the webhook and include a concise summary.
  • 4Choose a Notis webhook as the trigger and select where run reports should go.
  • 5Test by sending one real example request and refine the instruction.

Questions about this workflow

Does a Jira event start this workflow?

No. This workflow starts when Notis receives an HTTP webhook request.

What information should the request include?

Include the incident details and any context Notis needs for the thread. Information not present in the request must be otherwise accessible to Notis.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Discordbot. A trigger fires from one place; an action lands in another.

Jira triggers

Discordbot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add recipient to group channel

Adds a user to a discord group direct message (dm) channel.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Update guild member information

Adds a user (who is not already a member) to a guild using their `access token` (which must have `guilds.join` scope), optionally setting nickname, roles, mute/deaf status, or flags.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Assign role to guild member

Assigns a role to a guild member, provided the bot has 'manage roles' permission in the guild and the role to be assigned is hierarchically lower than the bot's highest role.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Add reaction to message

Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Add or update thread member

Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.

ActionInstant

Modify guild ban settings

Permanently bans a user from a discord guild, optionally deleting their recent messages (specify deletion period in seconds or days, not both).

ActionInstant

Bulk ban users in guild with message deletion option

Bans up to 200 users from a discord guild, optionally deleting their recent messages; the bot must have 'ban members' permission in the guild, and this action is irreversible.

ActionInstant

Bulk delete messages in channel

Atomically bulk deletes messages in a discord channel for moderation or maintenance; deletion may not be instantaneous and messages are unrecoverable.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Discordbot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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