Keep issue handoff contacts within reach
A Jira issue changes hands. Notis can save the supplied contact number in Dialmycalls when your instruction calls for a direct follow-up contact.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Why this helps
Handoffs can leave important phone details buried in an issue while the next owner is trying to pick up the work.
- Make supplied handoff contact details easier to reach
- Reduce context switching during ownership changes
- Save contacts only when the issue contains a phone number
Setup
Build it in a few focused steps.
- 1Connect Jira and Dialmycalls once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3In one instruction, define the handoff signal and ask Notis to add the supplied phone number and optional name as a contact when that signal is present.
- 4Pick the Jira Updated Issue trigger and choose where run reports go.
- 5Test with one real updated issue that matches the handoff instruction.
Questions about this workflow
Can the workflow detect an assignee change?
The Updated Issue event fires when an issue field such as assignee changes. State the handoff condition you want Notis to recognize in your instruction.
Does it message the new owner?
No. This workflow adds a contact. It does not send a Dialmycalls alert.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Dialmycalls. A trigger fires from one place; an action lands in another.
Jira triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
New Project
Triggered when a new project is added in Jira
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
Jira and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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