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Check DeskTime availability before a tracking handoff

When an external process is about to hand work from Jira into time tracking, a webhook can prompt Notis to check whether DeskTime is responsive.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Ping DeskTime API

Tool to check the api's availability and confirm the service is operational. use when you need to verify that the desktime api is reachable and responsive.

Why this helps

A tracking handoff can stall when the destination service is unavailable and nobody notices promptly.

  • Check DeskTime responsiveness at a handoff point
  • Make service availability visible through a run report
  • Reduce uncertainty before a tracking routine

Setup

Build it in a few focused steps.

  • 1Connect DeskTime once in the Notis portal.
  • 2Create an automation in the portal or from any Notis channel.
  • 3Tell Notis to ping DeskTime and report whether the API is available.
  • 4Choose a webhook trigger and choose where run reports go.
  • 5Test by sending one real HTTP request and review the DeskTime check result.

Questions about this workflow

Does the Jira event call this workflow?

No. This workflow starts from an HTTP request to its Notis webhook trigger. An external process can send that request at the point it needs an availability check.

Does a successful ping start a timer?

No. This workflow checks API availability only. Starting or stopping tracking requires a separate workflow using the corresponding DeskTime action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Desktime. A trigger fires from one place; an action lands in another.

Jira triggers

Desktime actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Project with Optional Task

Tool to create a new project with an optional initial task. use when you need to set up a new desktime project programmatically.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Account Details

Tool to retrieve detailed information about the authenticated user's company account. use after confirming the api key is valid to fetch company name, work settings, account timezone, and timestamp.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Get All Company Employees

Tool to list all employees in the company, including their roles and statuses. use after confirming valid credentials to fetch the organization’s roster.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Get Employee Data

Tool to fetch data for all employees within the company. use after verifying the api key is valid.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Get Employee Projects

Tool to retrieve information about projects assigned to employees, including project names, durations, and statuses. use when you need to fetch per-employee project tracking data for a specific date.

ActionInstant

Get Employee Projects and Apps

Tool to retrieve an employee's tracked projects and application usage. use when you need combined project/app time data for a given employee and date (defaults to current user and today). example: "get projects and apps for employee 711867 on 2025-07-28."

ActionInstant

Get Projects List

Tool to retrieve all active projects for the company, including related tasks. use when you need projects overview after authentication.

ActionInstant

Ping DeskTime API

Tool to check the api's availability and confirm the service is operational. use when you need to verify that the desktime api is reachable and responsive.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Desktime, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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