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Refresh agent options when a Jira issue changes

A changed ticket may call for a different kind of support. Have Notis refresh the CustomGPT project list and summarize the options that fit your instruction.

Trigger

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

Action

List CustomGPT Projects

Tool to list all CustomGPT agents. Use when you need to retrieve agent projects with pagination support after setting your API key.

Why this helps

Agent choices made at intake can go stale when the issue changes, and revisiting the catalog adds more manual work.

  • Revisit available agents when a ticket changes.
  • Use updated issue context to guide a catalog summary.
  • Reduce repeated manual searches across tools.

Setup

Build it in a few focused steps.

  • 1Connect Jira and CustomGPT once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, ask Notis to list CustomGPT projects when Jira issues are updated and summarize agents relevant to the updated work.
  • 4Pick the Jira Updated Issue trigger and choose where run reports should go.
  • 5Test with one real issue update and review the report.

Questions about this workflow

Will this run when someone adds a comment?

No. Jira's Updated Issue event does not fire on comment activity.

Does the project list include agent capabilities?

The action lists CustomGPT projects. Ask Notis to summarize only details included in the returned data.

Can I apply my own relevance criteria?

Yes. Put your criteria in the instruction, and provide any details not available from the event or project list.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Customgpt. A trigger fires from one place; an action lands in another.

Jira triggers

Customgpt actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete CustomGPT Project

Tool to delete a CustomGPT project by ID. Use when you need to permanently remove an existing agent after confirming the ID.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete CustomGPT Project License

Tool to delete a CustomGPT project license by ID. Use after confirming both projectId and licenseId; this permanently removes the license.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Get Project License

Tool to retrieve a license for a specific project. Use when you need to fetch license details by license ID.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Get Project Settings

Tool to retrieve a specific agent's settings. Use when inspecting or auditing an agent's configuration after setup.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Get Usage Limits

Tool to get user's agents, words, and queries usage limits. Use when you need to check current account quotas after authentication.

ActionInstant

Get Current User Profile

Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.

ActionInstant

List Conversation Messages

Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.

ActionInstant

List CustomGPT Project Licenses

Tool to list all licenses for a CustomGPT project. Use when you have a project ID and want to fetch its license entries.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Customgpt, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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