Keep CustomGPT account context with a new Jira issue
When new work arrives, Notis can fetch the authenticated CustomGPT profile and report relevant details alongside the issue for your own review.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Get Current User Profile
Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.
Why this helps
Account context can take extra clicks to verify while you are already trying to understand a new ticket.
- Retrieve current authenticated profile information during issue intake.
- Keep useful account context in the same report as new work.
- Avoid manually reopening the profile page for a quick verification.
Setup
Build it in a few focused steps.
- 1Connect Jira and CustomGPT once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to retrieve the current CustomGPT user profile when a Jira issue is created and include relevant returned details in the report.
- 4Pick the Jira New Issue trigger and choose where run reports should go.
- 5Test with one real Jira issue and review the report.
Questions about this workflow
Does this look up the Jira reporter's profile?
No. It retrieves the currently authenticated CustomGPT user's profile.
Will it change profile information?
No. Get Current User Profile reads the authenticated user's profile.
Can the report include every profile detail?
Ask Notis to include the details relevant to your use. The report can only reflect information returned by the action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Customgpt. A trigger fires from one place; an action lands in another.
Jira triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Tool to delete a CustomGPT project by ID. Use when you need to permanently remove an existing agent after confirming the ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete CustomGPT Project License
Tool to delete a CustomGPT project license by ID. Use after confirming both projectId and licenseId; this permanently removes the license.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Get Project License
Tool to retrieve a license for a specific project. Use when you need to fetch license details by license ID.
New Project
Triggered when a new project is added in Jira
Get Project Settings
Tool to retrieve a specific agent's settings. Use when inspecting or auditing an agent's configuration after setup.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Get Usage Limits
Tool to get user's agents, words, and queries usage limits. Use when you need to check current account quotas after authentication.
Get Current User Profile
Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.
List Conversation Messages
Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.
List CustomGPT Project Licenses
Tool to list all licenses for a CustomGPT project. Use when you have a project ID and want to fetch its license entries.
Connect any two apps with Notis in the middle.
Jira and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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