Keep customer feedback easy to revisit
Bring feedback from Jira into a Curated collection your team can search and revisit.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create Collected Link
Tool to create a collected link for a publication. use when you want to add a new link (with url, title, etc.) to a publication's collection.
Why this helps
Customer feedback can be difficult to find later when it remains mixed into project work.
- Gather new feedback issue links in one place.
- Keep the original Jira context available.
- Make customer insight easier to revisit during planning.
Setup
Build it in a few focused steps.
- 1Connect Jira and Curated once in the Notis portal.
- 2Create an automation for customer feedback collection.
- 3Tell Notis to add each new Jira customer feedback issue as a collected link in the confirmed publication.
- 4Pick the Jira New Issue trigger and a report channel.
- 5Test with one real customer feedback issue.
Questions about this workflow
How does Notis know an issue contains feedback?
Describe the issue details or labels that indicate feedback, based on information present in Jira.
Can it analyze feedback themes?
This workflow collects links. Theme analysis would require a separate instruction and data available from the issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Curated. A trigger fires from one place; an action lands in another.
Jira triggers
Curated actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Draft Issue
Tool to create a draft issue for a publication. use after confirming the publication id. applies default settings if optional fields are omitted.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Collected Link
Tool to create a collected link for a publication. use when you want to add a new link (with url, title, etc.) to a publication's collection.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
List Email Subscribers
Tool to list all email subscribers for a publication. use after confirming the publication id.
New Project
Triggered when a new project is added in Jira
List Publications
Tool to list all publications accessible by the api key. use when you need to retrieve your publication ids for further api calls. example prompt: "list my publications".
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
List Categories
Tool to list all categories for a publication. use after you have the publication id and need to fetch its categories.
List Issues
Tool to list all issues for a publication. use after you have the publication id and need to fetch its issues (supports pagination).
Connect any two apps with Notis in the middle.
Jira and Curated, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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