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See staff directory context alongside new Jira issues

Give new issues a little more operational context by pairing them with your Connecteam staff directory.

Trigger

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

Action

Get Users

Tool to retrieve a list of all users associated with your account. use when you need to fetch and filter user data.

Why this helps

A new issue can leave you hunting through another tool to find the right people to involve.

  • Review Connecteam user information in the same run report as a new issue.
  • Reduce manual app switching during issue triage.
  • Use a plain language prompt to summarize only relevant staff context.

Setup

Build it in a few focused steps.

  • 1Connect Jira and Connecteam once in the Notis portal.
  • 2Create an automation by naming it and describing the outcome in one plain language instruction.
  • 3Pick Jira New Issue as the trigger for the project you want to monitor.
  • 4Choose where run reports should go, then test with one real issue.

Questions about this workflow

Does this assign a Jira issue to a Connecteam user?

No. The available Connecteam action retrieves users; it does not assign users or update Jira. The automation can include useful staff directory context in its run report.

Will it look up users for every Jira project?

No. Jira's New Issue event fires only for issues created in the project you configure.

Can the report tell me who is available for a shift?

The Get Users action retrieves user data. It does not provide shift availability, so availability would need to come from another source.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Connecteam. A trigger fires from one place; an action lands in another.

Jira triggers

Connecteam actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Archive Users

Tool to archive one or more users by their unique ids. use when you need to deactivate users without deleting their records.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Users

Tool to create multiple users in connecteam. use when you need to add several staff or admin accounts at once.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Generate Upload URL

Tool to generate a pre-signed url for uploading a file. use when you need a secure, time-limited url prior to file upload.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Get Chat

Tool to retrieve chat conversations. use when you need to list all team chats/channels after confirming your communications hub is on expert plan.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Get Custom Field Categories

Tool to retrieve all custom field categories. use when you need to list or filter custom field categories in your connecteam account.

ActionInstant

Get Custom Fields

Tool to retrieve all custom fields associated with the account. use when you need to filter, sort, or page through custom fields after authentication.

ActionInstant

Get Forms

Tool to retrieve all form definitions from connecteam. use when you need to list all existing forms after enabling the forms api.

ActionInstant

Get Jobs

Tool to retrieve a list of job objects relevant to a specific instance id. use after confirming scheduler or time clock instance id when you need to filter and page through jobs.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Connecteam, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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