Send field visit requests from Jira to CommCare
Keep field teams moving by turning a complete Jira visit request into a CommCare form submission.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Why this helps
Visit details can get stranded in Jira while staff re-enter them into CommCare, delaying field work and creating avoidable errors.
- Reduce duplicate entry between issue tracking and field data collection.
- Submit only when the issue contains the required form data and metadata.
- Keep the Jira request as the context for the CommCare submission.
Setup
Build it in a few focused steps.
- 1Connect Jira and CommCare once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3In one instruction, ask Notis to submit an approved visit XForm only when the Jira issue includes complete XML and required metadata.
- 4Pick Jira New Issue as the trigger and choose where run reports go.
- 5Test with one real issue containing a valid example XForm.
Questions about this workflow
What must the Jira issue contain?
It must include the complete XForm and required metadata such as deviceID, timeStart, timeEnd, username, userID, and instanceID. Supply any CommCare-specific form details in the issue.
Will it create a form from a short summary alone?
No. The action submits an XForm. A summary is not enough to construct a valid submission unless you provide the required form content and metadata.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to CommCare. A trigger fires from one place; an action lands in another.
Jira triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
New Project
Triggered when a new project is added in Jira
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
Connect any two apps with Notis in the middle.
Jira and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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