Keep Jira requester details ready for follow-up
When a new Jira issue includes usable contact information, Notis can add that person to a ClickSend list so the details are ready when follow-up is needed.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create Contact in List
Tool to create a new contact in a specific contact list in your ClickSend account. Use when you need to add a contact to a list. At least one of phone_number, email, or fax_number must be provided.
Why this helps
Contact details included in an issue can be hard to find again when it is time to follow up.
- Keep issue requester details in a contact list for later use.
- Reduce copy and paste between Jira and ClickSend.
- Make follow-up easier when contact information is present.
Setup
Build it in a few focused steps.
- 1Connect Jira and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Tell Notis which requester details to use and which ClickSend list should hold the contact.
- 4Pick Jira New Issue as the trigger and choose where run reports go.
- 5Test with one real issue that contains a phone number, email, or fax number.
Questions about this workflow
What contact information does ClickSend require?
At least one of phone_number, email, or fax_number must be provided to create a contact.
Will this create a contact if the issue has no contact details?
The action needs at least one supported contact detail. In your instruction, tell Notis how to handle issues without one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to ClickSend. A trigger fires from one place; an action lands in another.
Jira triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Tool to send an account activation token for verification. Use when you need to verify a new user account via SMS or other verification method.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Verify New Account
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New Project
Triggered when a new project is added in Jira
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Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
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Create Fax Delivery Receipt Automation
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Connect any two apps with Notis in the middle.
Jira and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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