Turn a logged SMS failure into a ClickSend delivery report
When someone logs a message delivery problem as a Jira issue, Notis can create a ClickSend delivery issue report with the relevant details.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create Delivery Issue
Tool to create a delivery issue report in ClickSend. Use when you need to report problems with message delivery such as messages not being received or delivery failures.
Why this helps
Delivery problems can be documented in one place but still require a separate manual report in ClickSend.
- Keep delivery issue reporting connected to the Jira record.
- Reduce repeated entry of problem details.
- Help the team track reported message delivery failures.
Setup
Build it in a few focused steps.
- 1Connect Jira and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe which issue details identify the delivery problem and should be included in the report.
- 4Pick Jira New Issue as the trigger and choose where run reports go.
- 5Test with one real issue describing an SMS delivery failure.
Questions about this workflow
Does this report every new Jira issue as a delivery problem?
The trigger covers new issues in the configured project. Tell Notis how to recognize a delivery problem from available issue details.
What does the ClickSend action do?
It creates a delivery issue report for problems such as messages not being received or delivery failures.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to ClickSend. A trigger fires from one place; an action lands in another.
Jira triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Jira and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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