Make Jira ownership changes visible by text
When responsibility shifts on an issue, a short text can make the handoff easier to notice. Ask Notis to send the right context through ClickSend.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Send SMS Messages
Tool to send one or more SMS messages via ClickSend. Use when you need to send SMS messages to recipients. Supports up to 1000 messages per API call and provides detailed status for each message.
Why this helps
A reassigned issue can leave both the previous and new owner unsure who should follow up.
- Make ownership changes easier to notice promptly.
- Include the issue context needed for a clean handoff.
- Reduce extra check-ins about who owns the next step.
Setup
Build it in a few focused steps.
- 1Connect Jira and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe how Notis should recognize ownership changes and who should receive the SMS.
- 4Pick Jira Updated Issue as the trigger and choose where run reports go.
- 5Test with one real issue reassignment and review the text.
Questions about this workflow
Will comment changes trigger this?
No. Jira Updated Issue does not fire on comment activity.
Can Notis identify the new assignee?
The trigger includes an issue update such as an assignee change. Tell Notis what to do using information available in that issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to ClickSend. A trigger fires from one place; an action lands in another.
Jira triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
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New Project
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Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
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Connect any two apps with Notis in the middle.
Jira and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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