Turn Jira feature requests into customer webinars
A request for a walkthrough can become a planned customer session without getting lost in the backlog.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create Conference
Tool to create a new conference. use when you need to schedule or start a meeting/webinar after authentication.
Why this helps
Feature requests that need a live explanation can sit in Jira while someone separately remembers to plan a customer session.
- Spot requests that are better answered with a group walkthrough.
- Reduce the handoff from product triage to webinar planning.
- Keep event creation focused on issues that include enough scheduling detail.
Setup
Build it in a few focused steps.
- 1Connect Jira and ClickMeeting once in the Notis portal.
- 2Create an automation in Notis and give it a clear name.
- 3Tell Notis to review new issues for a customer walkthrough need and create a ClickMeeting conference only when the issue provides the required event details.
- 4Pick Jira New Issue as the trigger and choose where run reports should go.
- 5Test with one real Jira issue and review the result.
Questions about this workflow
Does every new Jira issue create a webinar?
No. In the instruction, ask Notis to create a conference only when the issue indicates a customer session is needed and contains the details required to schedule it.
What if the issue lacks a date or session details?
Have Notis report the missing information instead of scheduling an event with guessed details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Clickmeeting. A trigger fires from one place; an action lands in another.
Jira triggers
Clickmeeting actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Conference
Tool to create a new conference. use when you need to schedule or start a meeting/webinar after authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in your clickmeeting account. use when you need to add or pre-register an attendee before scheduling an event.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Delete Conference
Tool to delete a specific conference. use after confirming the conference is no longer needed.
New Project
Triggered when a new project is added in Jira
Delete Recording
Tool to delete a specific recording for a conference room. use when you need to remove an unwanted or outdated recording after confirming the conference and recording ids. deletion is irreversible.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Delete Recordings
Tool to delete all recordings for a conference room. use when you need to clear all saved recordings for a specific conference before archiving or reusing it.
Generate Autologin URL
Tool to generate an autologin url for a conference participant. use when you need to provide direct access to a conference room without separate login.
Generate Session PDF Report
Tool to generate a pdf report for a specific session. use when you need to download session analytics as a pdf file.
Get Chat Details
Tool to retrieve details of a specific chat session. use when you have the chat id and need its metadata and messages.
Connect any two apps with Notis in the middle.
Jira and Clickmeeting, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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