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Create Chaser customer records from Jira onboarding

Capture customer setup details in a Jira onboarding issue and let Notis create the Chaser customer record for billing.

Trigger

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

Action

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

Why this helps

Customer details gathered during onboarding often need to be copied again before billing can begin.

  • Create a Chaser customer record from a new Jira onboarding issue.
  • Keep onboarding and billing setup connected.
  • Reduce repeated customer detail entry.

Setup

Build it in a few focused steps.

  • 1Connect Jira and Chaser once in the Notis portal.
  • 2Create an automation and describe that a new customer onboarding issue with complete customer details should create a Chaser customer.
  • 3Pick the Jira New Issue trigger and choose where run reports should go.
  • 4Test with one real onboarding issue containing the required customer information.

Questions about this workflow

Can this also create an invoice?

This workflow creates the customer record only. An invoice requires a separate workflow and complete invoice details.

What if the issue is missing customer details?

The customer record cannot be created reliably without the needed information. Include the required details in the issue before it triggers the workflow.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Chaser. A trigger fires from one place; an action lands in another.

Jira triggers

Chaser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Credit Notes

Tool to retrieve a list of credit notes. use after authenticating this detail.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Get Customer by ID

Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Get Customers

Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Get Organization

Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.

ActionInstant

Create Credit Note

Tool to create a new credit note record in the organization. use after confirming invoice adjustments.

ActionInstant

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

ActionInstant

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Chaser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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