Turn Jira upgrade requests into Castingwords orders
When an issue update requests an upgrade for a completed transcription, have Notis order it for the identified Castingwords file.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
Why this helps
Upgrade requests can be buried in ticket changes, leaving someone to remember which completed file needs extra editing or timestamps.
- Capture upgrade requests as they arrive.
- Reduce manual handoff from Jira to the transcription queue.
- Keep the requested upgrade and order attempt together in the run report.
Setup
Build it in a few focused steps.
- 1Connect Jira and Castingwords once in the Notis portal.
- 2Create an automation in the portal under Automations, New Automation, or tell Notis to create one from any channel.
- 3Describe the Jira update that requests an upgrade, how to identify the completed Castingwords file, and which upgrades Notis may order.
- 4Pick the Jira Updated Issue trigger and choose where run reports should go.
- 5Test with one real issue update and a completed Castingwords file.
Questions about this workflow
Can this order timestamps?
Yes. Timestamps are an example of an upgrade supported by the Order Upgrades action. Specify the requested upgrade in your instruction.
Does the transcription need to be complete first?
Yes. The action is intended for use after transcription is complete.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Castingwords. A trigger fires from one place; an action lands in another.
Jira triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Get registered webhook URL
Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.
New Project
Triggered when a new project is added in Jira
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
Register Webhook
Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.
List Available SKUs
Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.
Test Webhook Call
Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.
Connect any two apps with Notis in the middle.
Jira and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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