Keep Canny Status in Step with Jira
When work changes in Jira, Notis can update the status of the related Canny post.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Why this helps
Teams can forget to update feedback status after the related Jira work moves forward.
- Keep linked feedback posts aligned with issue progress.
- Reduce manual status updates across tools.
- Help teams quickly see which requests are moving.
Setup
Build it in a few focused steps.
- 1Connect Jira and Canny once in the Notis portal.
- 2Create an automation from Automations, then New Automation.
- 3In one instruction, ask Notis to find the Canny post linked to each changed Jira issue and update its status to reflect the issue's new state.
- 4Pick Jira Updated Issue as the trigger and choose where run reports should go.
- 5Test with one real Jira issue that has a linked Canny post.
Questions about this workflow
Does Jira Updated Issue fire when someone adds a comment?
No. It fires when an issue field changes, such as status or assignee. Comment activity does not trigger this event.
How does Notis identify the linked Canny post?
The instruction needs a reliable link in the available Jira issue or Canny post details, such as a shared reference. If no link is available, Notis cannot confidently select the post.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Canny. A trigger fires from one place; an action lands in another.
Jira triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
New Project
Triggered when a new project is added in Jira
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Jira and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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