Keep Canny Feedback Details Current
When Jira context changes, update the linked Canny post with the useful new details.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Update Post
Tool to update post details. use when you need to change a post's title, details, eta, images, or custom fields.
Why this helps
Important scope or delivery context can change in Jira without making it back to the feedback request.
- Keep key feedback context current across tools.
- Avoid copying issue updates into Canny by hand.
- Give product teams one clearer view of request details.
Setup
Build it in a few focused steps.
- 1Connect Jira and Canny once in the Notis portal.
- 2Create an automation from Automations, then New Automation.
- 3In one instruction, ask Notis to find the post linked to a changed Jira issue and update its details with only relevant new context.
- 4Pick Jira Updated Issue as the trigger and choose where run reports should go.
- 5Test with one real linked issue that has a meaningful details change.
Questions about this workflow
Will this copy every Jira field into Canny?
No. Tell Notis which issue changes matter and what context belongs in the Canny post. The action updates post details.
What if the issue has no linked Canny post?
Notis needs an unambiguous link to select the intended post. Include or establish a shared reference in the available issue or post information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Canny. A trigger fires from one place; an action lands in another.
Jira triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
New Project
Triggered when a new project is added in Jira
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Jira and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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