Check caller details as new Jira issues arrive
When a new issue includes a phone number, get the caller context in the same run report so your team can decide what to do next.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Why this helps
Phone numbers buried in new issues can take extra searches and context switching to assess.
- Review caller reputation and available carrier or business details alongside the issue.
- See available FTC complaint information without opening another lookup tool.
- Keep the result in the automation run report for follow-up.
Setup
Build it in a few focused steps.
- 1Connect Jira and Callerapi once in the Notis portal.
- 2Create an automation in Automations, then choose a name and report channel.
- 3Tell Notis to find an E.164 phone number in each new issue, look it up with Callerapi, and summarize the returned details with the issue.
- 4Pick Jira New Issue as the trigger and choose where run reports go.
- 5Test with one real issue that contains an E.164 phone number.
Questions about this workflow
What number format should the issue contain?
Callerapi's phone number lookup expects the number in E.164 format. The workflow should skip lookup when an issue does not provide a number in that format.
Does the lookup include HLR data?
Ask Notis to include HLR data when useful. The Callerapi action notes that this adds 1 to 3 seconds to the response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Callerapi. A trigger fires from one place; an action lands in another.
Jira triggers
Callerapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
New Project
Triggered when a new project is added in Jira
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Connect any two apps with Notis in the middle.
Jira and Callerapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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