Make reopened Jira issues visible in Bugherd
A reopened issue deserves another look. Put that signal in the Bugherd conversation tied to the work.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Why this helps
Reopened work can be missed when the original task looks finished to the people tracking feedback.
- Surface reopened work in the related task discussion.
- Make renewed follow-up easier to notice.
- Carry relevant Jira context into Bugherd.
Setup
Build it in a few focused steps.
- 1Connect Jira and Bugherd once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3In one instruction, ask Notis to comment on the related Bugherd task when a Jira issue changes to reopened, including available context.
- 4Pick the Jira Updated Issue trigger for the project you want to watch.
- 5Choose a report channel and test with one real reopened issue.
Questions about this workflow
Does Jira Updated Issue detect a reopened status?
It fires when an existing issue changes. Notis can identify a reopened state only if that status is available in the event data.
What if the Jira issue has no related Bugherd task?
Provide a way to identify the related task. Without the association, Notis cannot know which task should receive the comment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Bugherd. A trigger fires from one place; an action lands in another.
Jira triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
New Project
Triggered when a new project is added in Jira
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Jira and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bugherd.