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Read a BotStar webview parameter for Jira issue follow-up

Make an available webview input part of issue follow-up when the BotStar modal context is ready.

Trigger

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

Action

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

Why this helps

A value passed into a chatbot webview can be easy to overlook when switching into Jira issue work.

  • Retrieve a parameter using a supported BotStar action.
  • Reduce repeated manual lookup of an available webview value.
  • Keep the modal and page load requirements explicit.

Setup

Build it in a few focused steps.

  • 1Connect Jira and BotStar once in the Notis portal.
  • 2Create a named automation in Notis.
  • 3In one instruction, tell Notis which BotStar webview parameter to retrieve and how it supports issue follow-up.
  • 4Pick the Jira New Issue trigger and choose where run reports should go.
  • 5Test with one real issue when the page is loaded in modal mode with bs:input meta tags.

Questions about this workflow

Can this retrieve any chatbot value?

The action retrieves a parameter passed from BotStar to the webview. It is intended inside onchatbotready after the page loads in modal mode with bs:input meta tags.

Does Jira provide the webview parameter?

No. The parameter comes from BotStar to the webview. Jira issue creation is only the workflow trigger.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Botstar. A trigger fires from one place; an action lands in another.

Jira triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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