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Check existing chatbot answers as a project begins

Kick off new work with an understanding of the answers your chatbot already provides. Review Botsonic FAQs alongside project context.

Trigger

New Project

Triggered when a new project is added in Jira

Action

Get All FAQs

Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.

Why this helps

Project teams can miss reusable customer answers when they start from a blank page.

  • Make existing FAQ content visible at project kickoff.
  • Support reuse and consistency decisions.
  • Use project details to assess relevance instead of inferring it from the trigger alone.

Setup

Build it in a few focused steps.

  • 1Connect Jira and Botsonic once in the Notis portal.
  • 2Create an automation in Automations, New Automation, with a name and prompt.
  • 3Tell Notis to retrieve Botsonic FAQs when a Jira project is added and report potentially relevant answers using the project context you supply.
  • 4Pick the Jira New Project trigger and choose where run reports should go.
  • 5Test with one new project event and review the FAQ list.

Questions about this workflow

Will this copy FAQs into the Jira project?

No. It retrieves FAQs from Botsonic for review. No Jira action is available in this workflow.

What project details are needed?

Provide the project's purpose and the customer or team questions it is expected to cover so Notis can assess FAQ relevance.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Botsonic. A trigger fires from one place; an action lands in another.

Jira triggers

Botsonic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Bulk Upload Bot URLs

Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Bot Data

Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Delete Starter Question

Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Delete Uploaded File

Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Get All Bot Data

Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.

ActionInstant

Get All Bots

Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.

ActionInstant

Get All Conversations

Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.

ActionInstant

Get All FAQs

Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Botsonic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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