Check chatbot opening prompts against new Jira topics
New work can bring new customer questions. Review your existing Botsonic starter prompts while the issue context is easy to find.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Get All Starter Questions
Tool to retrieve all starter questions. use after authenticating when you need to list the bot’s opening prompts.
Why this helps
Chatbot opening prompts may miss emerging product topics when teams do not revisit them as work changes.
- Review existing prompts in response to new issue topics.
- Make prompt coverage a practical part of product work.
- Avoid inventing new questions without approved customer language.
Setup
Build it in a few focused steps.
- 1Connect Jira and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Tell Notis to retrieve the Botsonic starter questions for each new issue and report possible coverage gaps using supplied issue context.
- 4Pick the Jira New Issue trigger and choose where run reports should go.
- 5Test with one real issue whose topic is clear.
Questions about this workflow
Will it add a starter question for each issue?
No. This workflow retrieves current starter questions for review. Add or change wording only after deciding what prompt is appropriate.
Does every issue produce a meaningful coverage review?
A useful review needs relevant issue context. Use your instruction to identify which new issues merit comparison.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Botsonic. A trigger fires from one place; an action lands in another.
Jira triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
New Project
Triggered when a new project is added in Jira
Delete Uploaded File
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Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
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Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Jira and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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