Keep a Botsonic starter question aligned with Jira issue changes
When a tracked issue changes, Notis can apply an approved prompt update to a Botsonic starter question, using the identifier and wording you specify.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Update Starter Question
Tool to update an existing starter question by its unique identifier. use after confirming the id and desired updates.
Why this helps
A product or support prompt can lag behind a tracked change when nobody remembers to update the chatbot too.
- Turn a relevant issue change into a prompt update without a separate reminder.
- Use an explicitly supplied question ID and approved text to keep the change targeted.
- Reduce the chance that a chatbot opening prompt describes superseded behavior.
Setup
Build it in a few focused steps.
- 1Connect Jira and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Tell Notis which issue change matters and to update the specified Botsonic starter question with your approved wording and question ID.
- 4Pick the Jira Updated Issue trigger and choose where run reports should go.
- 5Test with one real issue update and verify the resulting starter question.
Questions about this workflow
Can Notis choose which starter question to update?
The update action requires a unique starter question identifier. Supply that ID in your instruction or other available context, and provide the intended wording.
Does this run for Jira comments?
The listed Updated Issue event does not fire on comment activity. It fires when an issue field changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Botsonic. A trigger fires from one place; an action lands in another.
Jira triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
New Project
Triggered when a new project is added in Jira
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Jira and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Botsonic.