Keep Altoviz customer details in step with Jira updates
When a Jira issue is updated with a clear customer information change, update the existing customer record in Altoviz.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Update Customer Information
This tool updates an existing customer's information in altoviz. it enables modification of various customer details including contact information, company details, and personal information.
Why this helps
Customer detail changes can be documented in Jira and still be missed in the billing system.
- Reduce manual re-entry of clearly documented customer changes.
- Use issue updates as a signal to revisit customer information.
- See the action outcome in the chosen run report channel.
Setup
Build it in a few focused steps.
- 1Connect Jira and Altoviz once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3In one instruction, ask Notis to update the existing Altoviz customer only when the Jira issue clearly identifies the customer and states the new information.
- 4Pick the Jira Updated Issue trigger and choose where run reports should go.
- 5Test with one real issue containing a customer change.
Questions about this workflow
Can this update any customer's record?
The action updates an existing customer. The Jira issue needs enough information to identify that customer and clearly state the change.
Does a Jira comment trigger this workflow?
No. The Updated Issue event does not fire for comment activity such as adding, editing, or deleting a comment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Altoviz. A trigger fires from one place; an action lands in another.
Jira triggers
Altoviz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Product
Creates a new product in the altoviz system. this tool allows for the independent creation of a product with all necessary details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Product
This tool allows you to delete an existing product from altoviz. the action permanently removes the product from the system.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
New Project
Triggered when a new project is added in Jira
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Find Product by Number
This tool allows users to find products in altoviz using the product number. it retrieves detailed product information including id, name, number, description, price, and other relevant metadata. it is a critical operation for product management in altoviz.
Get Classifications List
This tool retrieves a list of classifications from the altoviz platform. classifications are essential for producing accounting registers from user-created invoices. it can fetch all classifications or filter them by type.
Get Units List
This tool retrieves a list of all available units in the altoviz system. units are used for product measurements and quantity specifications in various transactions.
Get VAT Rates
This tool retrieves a list of all available vat rates from altoviz. it's essential for creating and managing invoices and quotes where vat calculations are required. it supports retrieving vat rates, validating them for different regions, and ensuring correct tax calculations in financial documents.
Connect any two apps with Notis in the middle.
Jira and Altoviz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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