Find the email context behind a new Jira issue
Look for relevant inbox messages when an issue is created, so important customer or project context is easier to find.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
List Messages
List messages from an agentmail inbox
Why this helps
Issue details may not include the email conversation that explains why the work matters.
- Bring relevant correspondence into issue review
- Spend less time searching the inbox
- Keep issue triage focused
Setup
Build it in a few focused steps.
- 1Connect Jira and Agent mail once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Ask Notis to find messages related to a new issue, then pick Jira's New Issue trigger.
- 4Choose where run reports go and test with one real issue.
Questions about this workflow
Does this workflow send an email?
No. It lists messages from the connected Agent mail inbox for review.
Will every matching message be found?
Results depend on the information available to search for and the messages returned by Agent mail.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Agent mail. A trigger fires from one place; an action lands in another.
Jira triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Send Email
Send an email using agentmail api
New Project
Triggered when a new project is added in Jira
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Connect any two apps with Notis in the middle.
Jira and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Agent mail.