Find the right WhatsApp contact as Jira work moves
Pair a changing Jira issue with a fresh 2chat contact list to make follow-up planning easier to pick up.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Why this helps
Switching from Jira to a separate contact search adds friction when an issue needs attention.
- Retrieve the 2chat contact list when an issue changes.
- Keep contact lookup close to issue follow-up planning.
- Review the available directory before deciding on next steps.
Setup
Build it in a few focused steps.
- 1Connect Jira and 2chat once in the Notis portal.
- 2Create an automation and describe the contact lookup outcome in one instruction.
- 3Pick Jira Updated Issue as the trigger.
- 4Choose where run reports should go.
- 5Test with one real issue update and review the returned contacts.
Questions about this workflow
Does this select a contact automatically?
No. It lists contacts in the 2chat account so you can review them.
Do Jira comments trigger this workflow?
No. The Updated Issue event does not fire on comment activity.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to 2chat. A trigger fires from one place; an action lands in another.
Jira triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
New Project
Triggered when a new project is added in Jira
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Connect any two apps with Notis in the middle.
Jira and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business 2chat.