Keep Jira requesters ready to reach on WhatsApp
Bring requester details from a new Jira issue into your 2chat contacts, so follow-up starts with less copying and searching.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Why this helps
Requester names and contact details can get buried in Jira issues, leaving teams to retype them before they can follow up.
- Capture eligible requester details without manual re-entry.
- Keep contact creation tied to a real Jira issue.
- Skip creating a contact when the issue lacks a first name or contact detail.
Setup
Build it in a few focused steps.
- 1Connect Jira and 2chat once in the Notis portal.
- 2Create an automation by naming it and describing the outcome in one instruction.
- 3Pick Jira New Issue as the trigger.
- 4Choose where run reports should go.
- 5Test with one real Jira issue that includes a first name and contact detail.
Questions about this workflow
Will this create a contact for every Jira issue?
It should create a contact only when the issue provides a first name and at least one contact detail, as directed in your instruction.
Which Jira issues trigger it?
Only new issues in the Jira project configured for the New Issue event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to 2chat. A trigger fires from one place; an action lands in another.
Jira triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
New Project
Triggered when a new project is added in Jira
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Connect any two apps with Notis in the middle.
Jira and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business 2chat.