Make service recovery visible in the incident epic
A restored status is a useful milestone for everyone following the recovery effort. Notis can post that update to the related Shortcut epic where the work is being coordinated.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create epic comment
This endpoint allows you to create a threaded comment on an epic.
Why this helps
People working through a longer recovery effort may not see the status change in the alerting channel.
- Make recovery visible in the team's shared work context.
- Help incident followers understand when service is restored.
- Keep the remaining follow-up in view after recovery.
Setup
Build it in a few focused steps.
- 1Connect iLert and Shortcut to Notis once through the portal.
- 2Create a new automation in the portal and name it for service recovery updates.
- 3Ask Notis in one prompt to comment on the related Shortcut epic when an iLert webhook reports restored service.
- 4Choose an incoming webhook trigger and a channel for run reports, then create the automation.
- 5Test with one service-restored payload and verify it comments on the intended epic.
Questions about this workflow
Does a restored status mean all follow-up is complete?
No. The comment can mark recovery while the epic remains open for remaining engineering work.
Can this act without an iLert integration event?
Yes. Notis uses an incoming webhook trigger, with an external tool or custom backend sending the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link iLert to Shortcut. A trigger fires from one place; an action lands in another.
iLert triggers
Shortcut actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create category
Create category allows you to create a new category in shortcut.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create entity template
Create a new entity template for the workspace.
Create epic
Create epic allows you to create a new epic in shortcut.
Create epic comment
This endpoint allows you to create a threaded comment on an epic.
Create epic comment comment
This endpoint allows you to create a nested comment reply to an existing epic comment.
Create group
Creates a new group in the shortcut system with customizable properties. this endpoint allows you to set up a group with a unique mention name, display name, optional description, and various customization options. use this when you need to establish a new team, department, or any other collective within your shortcut workspace. the created group can include members, associated workflows, and visual customizations like color and icon. this endpoint is particularly useful for organizing your shortcut workspace structure, facilitating team collaboration, and streamlining workflow management. note that while member and workflow associations can be set during creation, they can also be modified later using separate endpoints.
Create iteration
The createiteration endpoint allows you to create a new iteration in shortcut, which represents a time-boxed period for completing a set of stories or tasks. this endpoint is crucial for teams using agile methodologies, enabling them to plan and track progress over specific time periods. use this endpoint when setting up sprint cycles, planning releases, or organizing work into manageable timeframes. the endpoint requires essential information such as the iteration's name and date range, while also offering options to add followers, associate groups, and attach labels for better organization and tracking. it's important to note that while multiple groups can be added via the api, the current web ui only displays one group association. this endpoint should not be used for modifying existing iterations; instead, use the dedicated update endpoint for such changes.
Create label
Create label allows you to create a new label in shortcut.
Connect any two apps with Notis in the middle.
iLert and Shortcut, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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