Keep incident resolution context with the work
After an incident is resolved, the useful details can be scattered across alerts and conversations. Notis can add a concise update to the related Shortcut story.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create story comment
Create comment allows you to create a comment on any story.
Why this helps
Teams often move on after resolution without leaving a durable note where follow-up work is tracked.
- Leave a readable resolution note beside related engineering work.
- Make later investigation easier without revisiting multiple tools.
- Capture context while the incident is still fresh.
Setup
Build it in a few focused steps.
- 1Connect iLert and Shortcut to Notis once through the portal.
- 2Create a named automation in the portal.
- 3Write one prompt asking Notis to add a concise comment to the related Shortcut story when an incoming iLert webhook reports resolution.
- 4Choose the incoming webhook trigger and a channel for run reports, then create the automation.
- 5Test with one real resolution payload and check that the comment provides useful context.
Questions about this workflow
What should the comment contain?
State in the prompt which details matter, such as the affected service, resolution summary, and time, when those details are present in the request.
Does this create a new story?
No. It uses the Shortcut create story comment action to add an update to a related story.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link iLert to Shortcut. A trigger fires from one place; an action lands in another.
iLert triggers
Shortcut actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create category
Create category allows you to create a new category in shortcut.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create entity template
Create a new entity template for the workspace.
Create epic
Create epic allows you to create a new epic in shortcut.
Create epic comment
This endpoint allows you to create a threaded comment on an epic.
Create epic comment comment
This endpoint allows you to create a nested comment reply to an existing epic comment.
Create group
Creates a new group in the shortcut system with customizable properties. this endpoint allows you to set up a group with a unique mention name, display name, optional description, and various customization options. use this when you need to establish a new team, department, or any other collective within your shortcut workspace. the created group can include members, associated workflows, and visual customizations like color and icon. this endpoint is particularly useful for organizing your shortcut workspace structure, facilitating team collaboration, and streamlining workflow management. note that while member and workflow associations can be set during creation, they can also be modified later using separate endpoints.
Create iteration
The createiteration endpoint allows you to create a new iteration in shortcut, which represents a time-boxed period for completing a set of stories or tasks. this endpoint is crucial for teams using agile methodologies, enabling them to plan and track progress over specific time periods. use this endpoint when setting up sprint cycles, planning releases, or organizing work into manageable timeframes. the endpoint requires essential information such as the iteration's name and date range, while also offering options to add followers, associate groups, and attach labels for better organization and tracking. it's important to note that while multiple groups can be added via the api, the current web ui only displays one group association. this endpoint should not be used for modifying existing iterations; instead, use the dedicated update endpoint for such changes.
Create label
Create label allows you to create a new label in shortcut.
Connect any two apps with Notis in the middle.
iLert and Shortcut, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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