Make on-call handoffs easier to pick up
A change in on-call coverage can leave open concerns between people. Notis can create a Shortcut handoff story from a webhook, giving the next person a concise place to start.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create story
Create story is used to add a new story to your shortcut workspace. this endpoint requires that either **workflow state id** or **project id** be provided, but will reject the request if both or neither are specified. the workflow state id has been marked as required and is the recommended field to specify because we are in the process of sunsetting projects in shortcut.
Why this helps
Operational context can be lost when responsibility changes during a busy day.
- Capture handoff context in a shared work system.
- Give the incoming responder a single place to start.
- Reduce reliance on remembering details from a fast-moving chat.
Setup
Build it in a few focused steps.
- 1Connect iLert and Shortcut to Notis once through the portal.
- 2Create and name a new automation in the portal.
- 3Write one plain-language prompt asking Notis to create a handoff story from an iLert coverage-change webhook, including only open and relevant operational context.
- 4Select an incoming webhook trigger and a channel for run reports, then create the automation.
- 5Test with one representative handoff payload and check that the story is concise and actionable.
Questions about this workflow
Does this replace the iLert on-call schedule?
No. It records useful handoff work in Shortcut when an external system sends the relevant request to Notis.
Can it avoid creating a story for every schedule change?
Describe in the prompt which coverage changes need a handoff story.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link iLert to Shortcut. A trigger fires from one place; an action lands in another.
iLert triggers
Shortcut actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create category
Create category allows you to create a new category in shortcut.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create entity template
Create a new entity template for the workspace.
Create epic
Create epic allows you to create a new epic in shortcut.
Create epic comment
This endpoint allows you to create a threaded comment on an epic.
Create epic comment comment
This endpoint allows you to create a nested comment reply to an existing epic comment.
Create group
Creates a new group in the shortcut system with customizable properties. this endpoint allows you to set up a group with a unique mention name, display name, optional description, and various customization options. use this when you need to establish a new team, department, or any other collective within your shortcut workspace. the created group can include members, associated workflows, and visual customizations like color and icon. this endpoint is particularly useful for organizing your shortcut workspace structure, facilitating team collaboration, and streamlining workflow management. note that while member and workflow associations can be set during creation, they can also be modified later using separate endpoints.
Create iteration
The createiteration endpoint allows you to create a new iteration in shortcut, which represents a time-boxed period for completing a set of stories or tasks. this endpoint is crucial for teams using agile methodologies, enabling them to plan and track progress over specific time periods. use this endpoint when setting up sprint cycles, planning releases, or organizing work into manageable timeframes. the endpoint requires essential information such as the iteration's name and date range, while also offering options to add followers, associate groups, and attach labels for better organization and tracking. it's important to note that while multiple groups can be added via the api, the current web ui only displays one group association. this endpoint should not be used for modifying existing iterations; instead, use the dedicated update endpoint for such changes.
Create label
Create label allows you to create a new label in shortcut.
Connect any two apps with Notis in the middle.
iLert and Shortcut, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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