Start the day with an event support review
Replace inbox scanning with a consistent daily check for event-related support work.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tickets
Tool to list tickets. use when you need a paginated view of tickets with optional filters.
Why this helps
Open attendee questions can disappear beneath the day's changing priorities.
- Create a regular checkpoint for open event questions.
- Make ticket review easier to start and repeat.
- Reduce the chance that an unresolved request slips through.
Setup
Build it in a few focused steps.
- 1Connect Humanitix and SupportBee to Notis once through the portal.
- 2Open Automations, create a new automation, and write a plain-language instruction to list open SupportBee tickets related to Humanitix events.
- 3Choose a daily recurring schedule and set the time that works for your team.
- 4Select a channel for run reports.
- 5Run it once and confirm the returned tickets are relevant.
Questions about this workflow
Does this change ticket status?
No. It uses the list tickets action to review tickets; the prompt can ask Notis to report findings in the selected channel.
Can the schedule run on weekdays?
Choose a recurring schedule that matches your workweek when configuring the Notis trigger.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Humanitix to Supportbee. A trigger fires from one place; an action lands in another.
Humanitix triggers
Supportbee actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Archive SupportBee Ticket
Tool to archive a supportbee ticket by its id. use when you want to move resolved tickets to the archive.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Assign Ticket to Team
Tool to assign a ticket to a team. use after confirming ticket and team ids are valid.
Create Rule
Tool to create a new routing or automation rule in supportbee. use after defining rule conditions and actions.
Create Snippet
Tool to create a reusable snippet for ticket responses. use when you need to store and reuse response templates.
Create SupportBee Ticket
Tool to create a new support ticket. use when you need to open a ticket with subject, requester email, and content.
Create Ticket Reply
Tool to post a reply to a ticket. use after retrieving ticket details to respond to customers.
Create SupportBee User
Tool to create a new user in supportbee. use when you need to provision an agent or admin via api.
Delete Snippet
Tool to delete a snippet by its id. use when you need to permanently remove an unwanted snippet.
Connect any two apps with Notis in the middle.
Humanitix and Supportbee, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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