Skip to content
Notis

Send Media by ID from Webhooks

You've uploaded media to WhatsApp. Now trigger sending it via webhooks. When external systems fire an event, Notis sends the pre-prepared media to the right contact--no re-uploads needed.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Send media by

Send media using a media id from previously uploaded media. this is more efficient than sending media by url as the media is already on whatsapp servers. use upload media action first to get the media id. note: the media will be delivered to the recipient only if they have texted first.

Why this helps

You want to send media from webhooks, but re-uploading every time is inefficient. You need to send by media ID instead.

  • Send media more efficiently using IDs
  • Avoid re-uploading the same files
  • Speed up webhook-triggered campaigns
  • Build sophisticated media workflows

Setup

Build it in a few focused steps.

  • 1Ensure media is already uploaded to WhatsApp (using the Upload Media automation or manual upload)
  • 2Note the media ID for each file you want to send
  • 3Connect WhatsApp to Notis
  • 4Get your Notis webhook URL
  • 5Create an automation: When you receive a webhook with a media_id and recipient phone, send that media on WhatsApp
  • 6Configure the webhook payload to include: recipient phone_number and media_id
  • 7Test by sending a webhook with a real media ID and phone number

Questions about this workflow

How do I get a media ID?

When you upload media through the Upload Media automation, Notis provides the media ID. Store it for later reference in webhook automations.

Can I send multiple media files to one recipient?

This single automation sends one media file per webhook. For multiple files, send multiple webhook calls in sequence.

What if the media ID is invalid or expired?

WhatsApp media IDs don't expire, but if the file was deleted, the send will fail. Check the automation logs and re-upload the media if needed.

Does sending by ID cost less than uploading?

Not financially--both are part of your WhatsApp API usage. But sending by ID is faster and more reliable since the media is already on WhatsApp servers.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Hubspot to Whatsapp. A trigger fires from one place; an action lands in another.

Hubspot triggers

Whatsapp actions

Contact Created Trigger

Contact Created Trigger

TriggerInstant

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Deal Stage UpdatedTrigger

Deal Stage UpdatedTrigger

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Not just Hubspot and Whatsapp. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7 days free trial with 20$ free usage included.
No card. Works with personal or business Whatsapp.