Auto-Sync WhatsApp Profiles on New Contacts
When a new contact joins Hubspot, pull their WhatsApp business profile automatically--syncing profile description, location, and contact info without manual lookups.
Trigger
Contact Created Trigger
Contact Created Trigger
Action
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Why this helps
You add a new contact to Hubspot and want to know their WhatsApp business profile details (if they have one). Looking them up manually is friction you don't need.
- Auto-enrich contacts with WhatsApp business profile data
- Eliminate manual profile lookups
- Build a unified contact database
- Reduce manual data entry
Setup
Build it in a few focused steps.
- 1Connect Hubspot and WhatsApp to Notis
- 2Create an automation: When a new Hubspot contact is created, retrieve their WhatsApp business profile (if they have a business account) and store the info
- 3Specify the target: Pull their business description, website, address, and phone from their WhatsApp profile and map it to Hubspot contact fields
- 4Set the trigger to Contact Created
- 5Notis attempts to match the Hubspot contact's phone to a WhatsApp business account and retrieves the profile
- 6Test with a contact who has a WhatsApp business number
Questions about this workflow
What if the contact doesn't have a WhatsApp business account?
Notis won't find a business profile. The automation silently skips it--no error, just no data retrieved.
Can I store the profile data in Hubspot?
Yes. Specify in your prompt: Store their WhatsApp business description in the Company Description field in Hubspot. Notis maps it automatically.
What profile fields are available?
Business name, description, address, website, phone, email, and time zone (if configured on their WhatsApp profile).
Is this a read-only operation?
Yes. This automation only retrieves data. It doesn't update or modify their WhatsApp profile.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Hubspot to Whatsapp. A trigger fires from one place; an action lands in another.
Hubspot triggers
Whatsapp actions
Contact Created Trigger
Contact Created Trigger
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Deal Stage UpdatedTrigger
Deal Stage UpdatedTrigger
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Hubspot and Whatsapp. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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